Frequently asked questions
Are you curious about something? Do you have some kind of problem with our products?
Please feel free to contact us, we will respond as soon as possible generally within a few hours.
1.1 - Is BeautyLippies a pre-order eCommerce store?
Yes, BeautyLippies started in 2018 as an online store. We offers a curated selection of chic beauty products, at your fingertips. As of now, we carry a wide range of brand such as Colourpop, Anastasia Beverly Hills, Morphe, Glossier, BH Cosmetics and Tarte Cosmetics and many more is coming soon.
1.2 - How long does the pre-order takes?
For pre-order, it usually takes around 14 - 21 days to reach us. Moreover, all products are directly purchased from USA or Korea manufacturers and distributors.
2.1 - Do I need an account with BeautyLippies in order to make a purchase?
Yes, creating an account with us allows you to take advantage of faster and easier shopping. Top benefits of creating an account:
- To track your shipping status.
- Easily to update your information.
- Received promotion notification.
2.2 - How do I create an account at BeautyLippies?
Easy! You may proceed to the top right corner and click on “Register”. This process generally takes less than a minute to complete. In addition, a confirmation email will be sent once your submission has been received.
3.1 - Currently, we only accept 2 types of payment (only applicable to Singaporean):
- DBS Paynow/Paylah
- Internet Banking
For more information on how to use DBS Paynow/Paylah, please visit this link to learn more.
For more information on how to use Internet Banking, please visit this link to learn more.
3.2 - Why only DBS Paynow/Paylah and Internet Banking?
Other types of payment gateway such as Paypal, requires additional charges fee per transaction (usually 2.9% - 3.1% of the total amount that you purchased). Therefore, using DBS Paynow/Paylah or Internet Banking allow our consumers to get their lovely cosmetics at the most affordable prices in Singapore.
Yes! All of products sold on BeautyLippies are 100% authentic and sourced directly from the USA or Korea manufacturers and distributors.